5 Claremont, Hastings TN34 1HA · Mon–Fri 9:00–17:00

Leaseholders Responsibilities

Owning a leasehold flat brings both rights and responsibilities. What you own is a lease, a long-term right to occupy the property. The building itself remains owned by the freeholder, who has their own obligations.

Every lease is slightly different, so responsibilities can vary from block to block, and even between flats in the same building. Some common principles apply to most leaseholders.

Key responsibilities of leaseholders

As a leaseholder, you will normally be required to:

Pay service charges and ground rentContributing towards upkeep, maintenance, insurance and management of the building.
Contribute to major worksSuch as roof renewals, external redecoration or lift replacement, as set out in the lease.
Follow the terms of your leaseCovering noise, alterations, subletting and use of communal areas.
Maintain your own flatTypically the interior: plaster, flooring, fixtures and fittings.
Allow access when requiredFor essential repairs, inspections or safety checks affecting the building.

Failing to meet these obligations can put you in breach of your lease, which may lead to legal action or additional costs.

Rights of leaseholders

  • Annual service charge accounts: a summary of expenditure each year
  • Access to financial records: you can inspect receipts and invoices for service charge spending
  • Budget transparency: details of proposed budgets before they take effect
  • Dispute resolution: the right to challenge charges and management decisions at the First-tier Tribunal (Property Chamber)
  • Lease extension: most leaseholders have a statutory right to extend their lease

Leasehold in context

The UK leasehold system is unusual compared with most other countries. Leaseholders buy the right to live in a property for a set period, while ultimate ownership stays with the freeholder. That is why ongoing contributions to maintenance and management are needed, to preserve the building for everyone who lives there.

How we support leaseholders

We aim to make leasehold responsibilities clear and straightforward. Through our online client portal, leaseholders can view budgets, accounts and updates at any time. Our role is to:

  • Communicate clearly with leaseholders about their obligations
  • Make sure service charges and works are managed fairly and transparently
  • Give reassurance that funds are properly safeguarded and spent wisely

Need guidance?

If you’re unsure about your responsibilities as a leaseholder, or want clearer management for your block in Hastings, Bexhill, Eastbourne or across East Sussex, contact us.

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